Items must be unworn, in new condition and postmarked within 30 days of the purchase date. Please also include the original packing slip when returning any items.
Items can be exchanged within 30 days of the purchase date. Orders may be exchanged once.
For everything regarding our returns and exchanges policy, please visit our Returns & Exchanges page.
Returns & Exchanges (domestic)
Returning or exchanging is easy, simply log in to your account (or set up an account if you haven’t already) and start your return.
After submitting your return, a link to your shipping label will be emailed to you. Print the pre-paid label from the email and attach it to your return package. A $5.99 fee will be charged when using the label to return items for a refund, and exchanges are free!
To mail your return directly, send it to:
ATTN: The Tie Bar
1200 Worldwide Boulevard
Hebron, KY 41048
For details or to request an international return, email firstname.lastname@example.org with the following details:
-Item description and quantity
International orders can be returned within 30 days of purchase for a refund. Customers may ship the return items back with the carrier of their choice. We recommend receiving a tracking number for your return from your carrier.